Microsoft 365 SME & Architect

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Job no: 499396
Work type: Permanent Full Time
Location: Glasgow 110 QS, Open, UK - Office based or Remote
Categories: IT

ACCA have an excellent opportunity for a Microsoft 365 SME & Architect to join our Solutions Delivery team on a permanent contract.

The Job

On a day to day basis, you’ll be involved in the following:

  • Keep up to date with the functionality available in the Microsoft 365 Stack
  • Actively build & staying abreast of emerging technology directions related to Workplace Productivity, guiding IT on how to interpret & best leverage the emerging M365 technologies
  • Assist multiple departments & teams in identifying workplace productivity opportunities through internal customer meetings and presentations
  • Assist with User Adoption activities
  • Be in the Targeted Release group to get advance notification of M365 changes that could affect the organization
  • Review the Messages from the M365 message centre on a weekly basis as part of the Governance Group
  • Monitor and review the Microsoft 365 Roadmap
  • Regularly review any self-service offerings
  • Regularly review the O365 Learning Pathways site ensuring it is at current or N-1
  • Deploy approved solutions and manage existing solutions in the SharePoint App Catalogue
  • Review changes / requirements coming through the CAR process
  • Create solution/application designs for new applications for sign-off by TDA
  • Implement approved technology changes for following ACCA defined standards and best practices
  • Provide 3rd line support as required and manage escalations with Microsoft for vendor technical support
  • Provide 3rd line support for MS Live events; preparation and live technical support as requested by the business community; keep abreast of MS roadmap enhancements
  • Support business continuity, ensuring that adequate service & data redundancy exists for business needs
  • Assist in training end-users during all upgrade phases
  • Manage Microsoft 365 changes and share available training/learning links with ACCA IT teams
  • Develop project documents, update internal documentation and configuration items
  • Provide hand-off to other service delivery areas prior to project closure
  • Provide ongoing mentorship to the ACCA M365 Administrator

The Person:

  • ‘Microsoft 365 Fundamentals’ (MS-900), ‘Managing Microsoft Teams’ (MS-700), and ‘Microsoft 365 Certified: Teams Administrator Associate’ certifications
  • Attained or working towards one or more Microsoft Azure Architect certifications
  • Experience designing and implementing Microsoft 365 solutions using Teams & SharePoint as well as the other M365 product stack, such as Power Apps, Power Automate
  • Experience of managing SharePoint, OneDrive, and Microsoft Teams with PowerShell
  • Strong troubleshooting skills with Microsoft Teams, SharePoint Online, OneDrive, Conditional Access, Multi-Factor Authentication, and Microsoft 365 Apps for enterprise
  • Great understanding of Microsoft Teams Live Events
  • Strong understanding of the Microsoft Information Protection Framework
  • Strong understanding of advanced functions of Office 365 Security and Compliance Center
  • Practical understanding of Communication Compliance in Microsoft 365
  • Practical understanding of Microsoft Modern Lifecycle Policy for Microsoft 365 and interconnected workloads
  • Passion for technology with at least 5 years of Office 365 technical experience with increasing responsibility
  • A self-starter with the ability to work independently and in a collaborative team environment
  • Excellent people skills with ability to handle difficult personnel situations
  • Strong written and verbal communication skills
  • Excellent organisational skills

The Perks
And in working with us, you’ll enjoy:

  • Core benefits including private healthcare, pension, life assurance, employee assistance programme and Nudge (a financial wellbeing tool)
  • Customisable benefits including health assessments, healthcare cash plan, dental cover, gadget insurance and much, much more
  • Flexible working arrangements to support work/life balance (our UK offices are currently closed until August 2021 so we're all working 100% remotely)

 Interested in this role?  Click Apply to submit your application.  

Equality, diversity and inclusion statement
At ACCA we recognise the value inherent to a diverse workforce and an inclusive work environment. In line with our values, we're committed to removing artificial barriers, creating connections and embracing diversity. We're passionate about eliminating unlawful discrimination, harassment and victimisation, ensuring no employee or applicant is treated less favourably than another. We want to create opportunity for all so that everyone working for ACCA feels supported at work and can be themselves.

Advertised: GMT Daylight Time
Applications close: GMT Daylight Time

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