Member Engagement Manager

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Job no: 499297
Work type: Fixed Term Contract
Location: Glasgow 110 QS, London, Home Based - UK
Categories: Business Development/ Sales, Marketing/ PR, Writing / Editing

We’re currently looking for a Member Engagement Manager on a full time, 6-month fixed term contract basis. 

Our members value their membership more when they are engaged with us, so you’ll play a pivotal role in this by providing a blend of opportunities which in turn allows us to understand and support our members better. 


The job

  • Working with members to gain insights into issues affecting businesses in the regions, including sector, employment and career progression
  • Developing and overseeing content and communications that promotes sector-specific and regional information and supports members and their businesses
  • Identifying and analysing the impact of insights and data to develop and deliver effective planning and awareness campaigns across different member engagement projects
  • Establishing new and maintaining existing links with partner organisations with the view to using their skills and experiences to support building ACCA’s reputation and influence
  • Providing guidance to colleagues in other teams who need to interact with members working in the regions e.g. cross-departmental projects, sourcing members for case studies/interviews and to represent ACCA in meetings with partners and other external agencies


The person

We’re looking for someone who has:

  • Experience of building relationships and communities to generate insights that feed into thought leadership and marketing requirements
  • Experience of developing and delivering digital engagement plans (e.g. webinars) - desirable not essential
  • Experience of working with and managing volunteers
  • A proactive and innovative approach to finding solutions to the support needs of members and affiliates
  • Strong organisational skills to deal with a wide variety of tasks, projects and issues simultaneously whilst working to deadlines
  • Strong communication skills and proven ability to build and manage relationships


The perks

And in working with us, you’ll enjoy:

  • Core benefits including private healthcare, pension, life assurance, employee assistance programme and Nudge (a financial wellbeing platform)
  • Customisable benefits including health assessments, healthcare cash plan, dental cover, gadget insurance and much, much more
  • Flexible working arrangements to support work/life balance (our UK offices are currently closed so we're all working 100% remotely)


Interested in this role? Click Apply to submit your application.

Advertised: GMT Standard Time
Applications close:

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