Member Engagement Manager

We’re currently looking for a Member Engagement Manager on a full time, 6-month fixed term contract basis. 

Our members value their membership more when they are engaged with us, so you’ll play a pivotal role in this by providing a blend of opportunities which in turn allows us to understand and support our members better. 

The job

• Working with members to gain insights into issues affecting businesses in the regions, including sector, employment and career progression
• Developing and overseeing content and communications that promotes sector-specific and regional information and supports members and their businesses
• Identifying and analysing the impact of insights and data to develop and deliver effective planning and awareness campaigns across different member engagement projects
• Establishing new and maintaining existing links with partner organisations with the view to using their skills and experiences to support building ACCA’s reputation and influence
• Providing guidance to colleagues in other teams who need to interact with members working in the regions e.g. cross-departmental projects, sourcing members for case studies/interviews and to represent ACCA in meetings with partners and other external agencies

The person

We’re looking for someone who has:

• Experience of building relationships and communities to generate insights that feed into thought leadership and marketing requirements
• Experience of developing and delivering digital engagement plans (e.g. webinars) - desirable not essential
• Experience of working with and managing volunteers
• A proactive and innovative approach to finding solutions to the support needs of members and affiliates
• Strong organisational skills to deal with a wide variety of tasks, projects and issues simultaneously whilst working to deadlines
• Strong communication skills and proven ability to build and manage relationships

The perks

And in working with us, you’ll enjoy:

• Core benefits including private healthcare, pension, life assurance, employee assistance programme and Nudge (a financial wellbeing platform)
• Customisable benefits including health assessments, healthcare cash plan, dental cover, gadget insurance and much, much more
• Flexible working arrangements to support work/life balance (our UK offices are currently closed so we're all working 100% remotely)

Interested in this role? Click Apply to submit your application.